Business intelligence: where is BI heading?

Research firm Gartner defines the BI lifecycle as three distinct stages: organising, cleansing and collecting data; delivering that data in a consistent and appropriate form; and using that data for effective decision-making. It is at the last stage where things are still falling down. Most companies still fail to link BI to “the last mile” of business decision-making, which means all that investment in BI technologies is going to waste.

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